Effective Date: 01.01.2025.

1. Introduction

Welcome to Bugout.eu. These Terms of Service govern your use of our website (www.bugout.eu) and the purchase of products from us. By accessing or using our site, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.

2. Use of the Website

You must be at least 18 years old or have the consent of a parent or guardian to use our website.

• You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the site.
• You are responsible for maintaining the confidentiality of your account information, including your password, and for restricting access to your account.

3. Registration and Account Security

• To purchase products, you may need to create an account. You agree to provide accurate, current, and complete information about yourself.
• You are responsible for all activities that occur under your account and must notify us immediately of any unauthorized use of your account.

4. Product Information

• We strive to provide accurate information about our products, including descriptions, pricing, and availability. However, we do not warrant that product descriptions, pictures, or other content on the site are accurate, complete, reliable, current, or error-free.
• We reserve the right to correct any errors and update the information at any time without prior notice.

5. Orders and Payments

• All orders are subject to acceptance and availability. We may refuse or cancel any order for reasons such as product availability, errors in the product description, or pricing.
• Payment must be made in full at the time of purchase. We accept various payment methods, and you agree to provide accurate payment information.

6. Shipping and Delivery

• We ship products to various locations across Europe. Shipping details, including costs and estimated delivery times, are provided during the checkout process or in direct communication.
• While we strive to meet delivery deadlines, we cannot guarantee timely delivery due to unforeseen circumstances, such as weather conditions or postal service disruptions.

7. Return Policy

• We want you to be satisfied with your purchase. If you are not satisfied, you may return unused items within 30 days of receiving your order. Please refer to our Return Policy for more details on how to process returns.
• This policy does not apply to our pre-prepared bug out bags if the packaging has been damaged or opened due to technical and biological risks. We encourage you to obtain all necessary information regarding these products before you buy to ensure you know what you are purchasing and that it fits your requirements.

8. Intellectual Property

• All content on our website, including text, graphics, logos, and images, is the property of Bugout.eu SIA or its licensors and is protected by intellectual property laws.
• You may not reproduce, distribute, or use any content without our written permission.

9. Limitation of Liability

• To the fullest extent permitted by law, Bugout.eu SIA shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
• Our total liability for any claims arising out of your purchase shall not exceed the amount you paid for the product.

10. Indemnification

• You agree to indemnify and hold harmless Bugout.eu Ltd., its affiliates, partners, directors, and employees from any claims, losses, damages, liabilities, or expenses arising out of your use of our website or violation of these Terms of Service.

11. Modifications to Terms

• We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the site after any modifications constitutes acceptance of the new terms.

12. Governing Law

• These Terms of Service shall be governed by and construed in accordance with the laws of Latvian Jurisdiction. Any disputes arising from these terms will be resolved in the courts of Latvian Jurisdiction.

13. Customer Feedback

• Your feedback is important to us! We appreciate any suggestions or comments regarding our services and Terms of Service. Please provide your feedback by contacting us at info@bugout.eu.

14. Contact Us

• If you have any questions or concerns regarding these Terms of Service, please contact us via email at info@bugout.eu.